Awards and Honors, Staff

AUL Carol Hunter to Study Business Cases for Library Service Development

Associate University Librarian for Collections and Services Carol Hunter

Carol Hunter, associate University librarian for collections and services, is part of a multi-institutional team that has received a grant to study business cases for new service development in research libraries.

The $50,000 award from the Council on Library and Information Resources’ Digital Library Federation will develop guidance for academic libraries seeking to support innovative services such as publishing and data management activities on their campuses.

The librarians will investigate business-planning literature and will study established publishing and data curation services. The project will result in a series of publications and a business planning model for new ventures and services. With such a model, libraries will be better able to determine whether a new service is feasible and how to make a persuasive case for resources.

In addition to Hunter, the project team includes Theodore Fons, OCLC; Mike Furlough, Penn State University; Elizabeth Kirk, Dartmouth College; and Michele Reid, North Dakota State University. Judy Luther, president of Informed Strategies, will advise the project and facilitate the team’s discussions and publishing process.

Hunter hopes the lessons learned will have broad applicability in libraries. “In today’s economic and information environment, we must be able to analyze and justify every service we offer and become more comfortable with evaluating potential new services areas,” she said. “This method and our conclusions will provide a model for doing that.”

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