Popular CDR articles in Fall 2022
We’ve loaded a lot of articles into the CDR over the past semester! Here are the most downloaded articles from September 1, 2022 through November 30, 2022:
- An updated protocol for a systematic review of implementation-related measures by Cara C. Lewis et al.
- Research Note: More on improving service quality measurement by Valarie Zeithaml, Leonard L. Berry, and A. Parasuraman
- Mearsheimer’s World – Offensive Realism and the Struggle for Security: A Review Essay by Glenn Snyder
- The nature and determinants of customer expectations of service by Valarie Zeithaml, Leonard L. Berry, and A. Parasuraman
- Customer contributions and roles in service delivery by Mary Jo Bitner, Valarie Zeithaml, William T. Faranda, Amy R. Hubbert
- A Guide to Conscious Editing at Wilson Special Collections Library by Meaghan Alston et al.
- Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to Learn by Valarie Zeithaml
- Development of the Colic-Salvetti correlation-energy formula into a functional of the electron density by Chengteh Lee, Weitao Yang and Robert G. Parr
- How We Design Feasibility Studies by Deborah J. Bowen et al.
- Aripiprazole, A Novel Atypical Antipsychotic Drug with a Unique and Robust Pharmacology by David A. Shapiro et al.
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