Most Downloaded Articles in the CDR in Fall 2022

The CDR is committed to making scholarship openly available and discoverable through multiple platforms. Here are the most downloaded articles from September 1, 2022 through December 31, 2022:

  1. An updated protocol for a systematic review of implementation-related measures by Cara C. Lewis et al.
  2. Research Note: More on improving service quality measurement by Valarie Zeithaml, Leonard L. Berry, and A. Parasuraman
  3. Mearsheimer’s World— Offensive Realism and the Struggle for Security by Glenn H. Snyder
  4. Customer contributions and roles in service delivery by Mary Jo Bitner, Valarie Zeithaml, William T. Faranda and Amy R. Hubbert
  5. The nature and determinants of customer expectations of service by Valarie Zeithaml, Leonard L. Berry, and A. Parasuraman
  6. Comparison of Questionnaire and Device Measures of Physical Activity and Sedentary Behavior in a Multi-Ethnic Cohort of Older Women by Michael J. LaMonte et al.
  7. A Guide to Conscious Editing at Wilson Special Collections Library by Meaghan Alston et al.
  8. Development of the Colic-Salvetti correlation-energy formula into a functional of the electron density by Chengteh Lee, Weitao Yang, and Robert G. Parr
  9. How We Design Feasibility Studies by Deborah J. Bowen et al.
  10. Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to Learn by Valarie Zeithaml

 

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